Desktop and Mobile Support

Our experienced multi-platform team supports Windows, macOS, and Linux operating systems, physical and virtual desktops, laptops, and tablets. AC3 supports Citrix, VPN, thin client, and remote desktop services environments. We also support mobile enterprise platforms from iOS and Android. Our IT support services include proactive monitoring for any issues with your desktop computer, including all updates, anti-virus status, security issues, disk space, and disk issues as well as life cycle management. These checks allow AC3 to correct problems in advance, often time before any productivity loss.

AC3 never outsources our IT Support. Support at all levels is always provided by a local New Orleans based agent who is specially trained to speak to you in terms that make sense and to provide excellent service! We don’t consider your issue complete until you confirm resolution!

New Orleans Area Based Desktop Support

Desktop computers and mobile devices are the backbone of the technology in your business and have the most direct affect on the productivity of your staff. Having an IT professional at hand that can assist you with desktop issues as potentially serious as a failing hard drive or as annoying as a misbehaving Excel row can save your business money in the long run.

AC3 can provide consulting services to advise your business on hardware purchases that will best suit your software environment and your line of business.